Ecommerce Specialist

Key Responsibilities:

· Manage and maintain the day-to-day operations of the e-commerce website.

· Create, upload, and update product listings, including product descriptions, specifications, pricing, and images.

· Write, edit, and review product content in both Arabic and English.

· Ensure all product information is accurate, complete, and optimized for customer experience.

· Manage promotional campaigns, discounts, seasonal offers, and special sales events.

· Update website banners, homepage content, and marketing materials as needed.

· Coordinate with marketing teams to execute digital campaigns and promotional activities.

· Monitor website functionality and identify technical issues or content-related errors.

· Communicate and follow up with developers and technical support teams regarding website improvements and issue resolution.

· Perform regular website quality checks to ensure smooth operation and optimal user experience.

· Analyze website content and recommend enhancements to improve engagement and conversion rates.

· Maintain consistency in branding, content quality, and visual presentation across the website.

· Prepare periodic reports related to website updates, product management, and promotional activities.

Qualifications

• Bachelor's degree or equivalent experience in E-Commerce, Marketing, Business Administration, IT, or a related field.
• Excellent written and verbal communication skills in both Arabic and English.
• Previous experience managing e-commerce websites or online stores.
• Strong content management and product listing experience.
• Basic understanding of web technologies and website administration.
• Familiarity with digital marketing concepts, promotions, and online customer engagement.
• Ability to communicate effectively with developers, designers, and technical support teams.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities.

Preferred Skills

• Experience working with custom-built websites and e-commerce platforms.
• Basic graphic design skills for banners and promotional materials.
• Familiarity with SEO principles and content optimization is a plus, but not required.
• Understanding of user experience (UX) principles and online customer journeys.
• Familiarity with website troubleshooting and issue reporting processes.