Collections Specialist

Company Description
Mobtakeron Realty is a specialized group focused on the development and management of exemplary real estate projects, including residential and commercial towers, business centers, hotel developments, and recreational projects. The company is dedicated to creating top-tier properties that meet modern needs and standards. With its expertise in the real estate sector, Mobtakeron Realty delivers high-quality and sustainable infrastructures in the Kingdom of Saudi Arabia. Its tailored projects aim to elevate the living and working experience, fostering innovation and excellence in real estate.

Role Description

A leading company is seeking a highly motivated and detail-oriented Collection Specialist to manage and oversee the company’s receivables and collection processes. The role requires a professional who can communicate effectively with clients, ensure timely payments, and maintain strong business relationships.

The ideal candidate must have strong English language skills (spoken and written), excellent negotiation abilities, and the capability to handle sensitive financial matters with professionalism and accuracy. This role plays a key part in maintaining the company’s cash flow and financial stability.

Key Responsibilities

 Monitor customer accounts to ensure timely payment of outstanding invoices.
 Contact clients via phone, email, and formal correspondence to follow up on overdue payments.
 Negotiate payment plans and resolve billing issues in a professional manner.
 Maintain accurate records of all collection activities and client communications.
 Prepare and send statements of accounts and aging reports.
 Coordinate with internal departments (Finance, Sales, Legal) to resolve discrepancies.
 Escalate unresolved accounts and recommend appropriate actions when necessary.
 Ensure compliance with company policies and applicable regulations.
 Provide regular reports on collection status, risks, and performance.
 Maintain positive relationships with clients while ensuring company interests are protected.

Qualifications and Requirements

 Proven experience in collections, accounts receivable, or a similar role.
 Fluent in English (mandatory) – strong verbal and written communication skills.
 Strong negotiation and problem-solving skills.
 Good knowledge of accounting principles and collection procedures.
 Proficiency in Microsoft Office (especially Excel) and financial systems.
 Ability to handle difficult conversations professionally and confidently.
 Strong attention to detail and accuracy.
 Ability to work under pressure and meet deadlines.
Bachelor’s degree in Finance, Accounting, Business Administration, or related field is preferred.

Personal Attributes

 Strong communication and persuasion skills
 Professional and confident
 Results-driven and persistent
 High level of integrity and accountability
 Detail-oriented and organized
 Ability to build and maintain client relationships
 Proactive and solution-oriented.