Senior Back End Developer

Company DescriptionHams.AI is an AI company building a full enterprise automation platform, enabling organizations to automate customer interactions, operational tasks, data-driven decisions, and service processes across voice, chat, WhatsApp, and digital channels.Our platform focuses on real-time execution, turning enterprise workflows into automated actions across systems with measurable reliability, speed, and control at scale.Hams is expanding rapidly across multiple industries in the region, and we are looking for deep backend engineering talent to strengthen our platform core.About the RoleWe're building a production-grade platform for deploying enterprise AI-powered voice and chat agents at scale. Think: real-time voice bots that handle inbound/outbound calls, multi-agent orchestration, knowledge base retrieval, and telephony integration — all with sub-100ms latency requirements.This isn't a wrapper around an LLM API. This is deep systems engineering across real-time audio, distributed computing, and AI orchestration.What You'll OwnReal-time Voice Pipeline — Audio processing with self-deployed STT/TTS models and LLM inference running concurrently across hundreds of simultaneous callsMulti-Agent Orchestration — Multi-agent coordination, conversation flow state machines, and handoff logic between specialized AI agentsDistributed Systems at Scale — Task queues, pub/sub messaging, async database operations, process-per-session isolation, and graceful shutdown under loadTelephony & WebRTC — SIP trunk management, PBX integration, real-time media streamingRAG & Knowledge Bases — Vector search, document chunking pipelines, and embedding managementMulti-Tenant Architecture — Secure data isolation, encrypted credential management, and enterprise webhook deliveryOur StackBackend: Python, async web framework, async ORM, distributed task queue, in-memory data store, relational databaseAI/ML: LLM orchestration framework, multi-agent graph framework, NLP libraries, ML model inference runtimeVoice: Real-time audio processing framework, WebRTC media server, PBX/SIP integration, self-deployed STT/TTSInfra: Containers, orchestration, cloud storage, error tracking, distributed tracing, database migrationsData: Vector database, relational DB with flexible schema, in-memory store for sessions/queuesWhat We're Looking For10+ years of software engineering experience, with deep expertise in Python and distributed systemsHands-on experience with real-time audio/video processing or VoIP/telephony systemsStrong background in async Python (asyncio and async frameworks)Experience building and scaling multi-tenant SaaS platformsComfort with LLM orchestration — prompt engineering, agent frameworks, RAG pipelinesTrack record of owning systems end-to-end: from database schema design to production monitoringExperience with distributed task processing and message queuesExperience with self-deploying and managing STT/TTS models on server infrastructureBonus PointsBackground in real-time audio frameworks and WebRTC media serversExperience with PBX/SIP telephony integrationSpeech processing model deployment and optimizationMulti-language voice AI experience (Arabic, etc.)Prior founding/early-stage startup experienceApply here: https://form.asana.com/?k=yE2HX1zQr8rh77JA5LWmkw&d=1210838775195077 Show more Show less