Company Description

Vives Compound is a high-end residential community located in Janadriyah, Riyadh, on Sheikh Issa Bin Hamas Street. It offers spacious villas and apartments with modern amenities and top-tier security standards, catering to families, couples, and singles. Residents can enjoy a variety of family-friendly facilities and activities that promote an active and healthy lifestyle. Designed with the comfort of its tenants in mind, Vives Compound is an ideal place to call home.

Job Summary

The Leasing Administrator supports and assist the Leasing Director in driving occupancy and revenue by managing daily leasing operations, weekly, monthly and yearly reports, attracting new clients, coordinating leads, and assisting with closing deals. This role combines administrative excellence with proactive client engagement, ensuring a smooth leasing journey from first inquiry to contract signing.

Key Responsibilities

Leasing & Client Acquisition

Actively bring new clients to the compound through walk-ins, referrals, follow-ups, and outbound outreach
Respond promptly to inquiries via phone, email, WhatsApp, and in person
Qualify leads and maintain an organized pipeline of prospects
Follow up consistently with new and existing leads to convert interest into signed leases
Support the Leasing Director in closing deals and achieving occupancy targets

Administrative & Operational Support

Assist the Leasing Director with preparing offers, contracts, and lease documentation
Maintain accurate records of leads, viewings, applications, and contracts in CRM or tracking systems
Coordinate viewing schedules and ensure units are tour-ready
Prepare weekly leasing reports and performance updates
Send QR codes, application links, and required documentation to prospects
Track approvals, contracts, and move-in timelines
Maintain close relationship with companies

Customer Service

Deliver excellent client service throughout the leasing process
Act as a point of contact for prospective tenants until handover
Address client questions and concerns professionally and efficiently
Ensure a positive brand image of the compound at all time

Qualifications & Skills

Previous experience in leasing, real estate, sales, or customer service is an advantage
Strong communication and interpersonal skills
Organized, detail-oriented, and able to manage multiple tasks
Proactive mindset with a sales-driven attitude
Comfortable working toward targets and deadlines
Proficient in Microsoft Office and CRM systems
Professional appearance and presentation

Key Performance Indicators (KPIs)

Number of new leads generated
Number of property tours conducted
Conversion rate from lead to lease
Timely completion of administrative tasks
Accuracy of CRM updates and reports
Contribution to monthly leasing targets
Prepare reports based con the visitors, new leads, current lease, % occupancy and summary of the monthTop of FormBottom of Form